Device & Technology Support

MSD has provided all students with either an iPad for Preschool through Grade 2, or a Chromebook for Grades 3 through high school. Through these devices, students in Family Education & Early Childhood and Lower Elementary will access their course materials through the SeeSaw platform, whereas grades 3 through high school will access materials through Google Classroom.
Support
Forgot Password
For forgotten device, email, or PowerSchool password, please contact your child's department secretary:
 
Family Education & Early Childhood
Columbia Campus: Carrie Shortt | Email: [email protected]
Frederick Campus: Katelyn Jackson | Email: [email protected] 
 
Elementary
Columbia Campus: Deborah Hill | Email: [email protected] 
Frederick Campus: Lauralynn Helms-Salit | Email: l[email protected]
 
Middle School
Columbia Campus: Peggy Dell | Email: [email protected] 
Frederick Campus: Kelly Sicard | Email: [email protected] 
 
High School
Dana Stewart Kline | Email: [email protected] 
Donna Vogeler | Email: [email protected]
Device & Technology Support
For questions regarding replacing a lost or damaged device, or help with another technology issue not covered on this webpage, please fill out the Support Form:
 
Curriculum
For questions related to specific classwork or curriculum, please contact your child's teacher, your child's department principal, or the Director of Curriculum and Instruction.
 
Director of Curriculum and Instruction
Tara Holloway | Email: [email protected] 
Device Tutorials
Chromebooks
 
How to Connect a Chromebook to WiFi | Watch YouTube Video
 
How to use the Camera App on Your Chromebook | Watch ASL Video
 
How to Care for your Chromebook | View Presentation
 
iPads
 
How to Connect an iPad to WiFi | Watch YouTube Video
Online Platform Tutorials
Google Classroom
 
A Google Classroom Guide for Parents | View Guide in English | View Guide in Spanish
 
Parents Guide to Google Classroom in English | Watch YouTube Video
 
Parents Guide to Google Classroom in Spanish | Watch YouTube Video
 
SeeSaw
 
Resources for Families in English | Website
 
Resources for Families in Spanish | Website
Virtual Meeting Tutorials
Experiencing freezing or lagging during Zoom/Google Meet?
 
Try the following tips to improve video quality:  View Tips in English | View Tips in Spanish
Google Meet
 
How to use Google Meet | Watch YouTube Video
 
How to use Google Meet in Spanish | Read Guide